Motorbike Expeditions (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy explains how we handle your data when you visit our website, submit enquiries, make bookings, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

a) Personal Information

• Full name
• Email address
• Phone number / WhatsApp number
• Travel preferences and booking details
• Communication history related to enquiries or bookings

b) Payment Information

Payments are securely processed through third-party payment gateways such as Stripe and Razorpay. We do not store your credit card, debit card, CVV, or banking details.

c) Automatically Collected Information

• IP address
• Browser type and device information
• Operating system
• Pages visited, time spent, and referral source

This data is collected using cookies, pixels, and similar tracking technologies.

• Website enquiry and booking forms
• “Book Now” and payment workflows
• Cookies and tracking technologies
• Advertising, analytics, and remarketing tools
• Email, phone, or WhatsApp communication

• Process enquiries, bookings, and payments
• Communicate important tour or service updates
• Provide customer support
• Improve our website and user experience
• Run marketing, advertising, and remarketing campaigns
• Comply with legal and regulatory obligations

• Google Ads (conversion tracking and remarketing)
• Google Analytics (website usage analysis)
• Meta (Facebook & Instagram) Pixel (advertising and conversion tracking)

These tools may use cookies, pixels, or similar technologies to collect information about your interaction with our website and advertisements.

• Remember user preferences
• Analyze website traffic
• Measure advertising and conversion performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

• Payment processors (Stripe, Razorpay)
• Advertising and analytics platforms (Google, Meta)
• Website hosting and technology service providers
• Legal or regulatory authorities if required by law

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to meet legal, financial, or regulatory requirements.

Our website may contain links to external or third-party websites. Once you leave our website, we have no control over those sites and are not responsible for their privacy practices.

• Right to Access
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent

Cancellation by Participant

• Booking Amount: 30% booking amount required. 50% of this amount is refundable upon cancellation.
• Full Payment: 70% refund if cancelled more than one month before departure.
• Last-Minute: Cancellations within one month are non-refundable. Date shift may be offered if feasible.

Cancellation by Motorbike Expeditions

In rare cases of cancellation due to unforeseen circumstances, participants may reschedule or receive a full refund.

• Your data is used only by our internal team
• Used strictly for communication and booking management
• Your data is never sold or misused

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

For privacy-related questions, data access, or deletion requests, contact us at:

📧 [email protected]